We aim to process orders for shipping within hours of your order being received. In most cases this is done within minutes. If you have purchased an incorrect, incompatible or wish to cancel your order, please do so as soon as you can.
We assume everything is in check once we receive your order. If we find something usual then we might email you to confirm.
Delivery time is after the item has been picked up by our courier partners. Typically
1-2 working days for North Island
2-4 working days for South Island
Rural deliveries may take an extra day or 2 on top of the above time frames
Depending on the product and where it may be shipped from, you can receive your item much quicker
We require a physical residential or a business address for delivery.
We cannot deliver to PO Box addresses. Your order will be on hold if you provide a PO Box address
Costs vary depending on your delivery location and in some cases may even be FREE
All items are sent via signature required service. If the item may be of low value or a signature isn't possible such as rural delivery then the parcel would be left in a safe place. An existing authority to leave at the address over-rides the signature requirement and your parcel will be left
We use NZ Couriers, CourierPost, Aramex(Fastway Couriers) to deliver the products we sell. Some bulk delivery items may be handled by Owens and Mainfreight
We do not carry any stock on hand. No pickups are allowed
Orders are shipped from warehouses all across the country depending on goods availability and delivery address.
Please get in touch if you have any questions regarding delivery
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