COVID-19 Information

Update: 03.05.2020

With level 2 announced for 14th May courier delivery times may improve. Currently they are experiencing upto a week of backlog due to reduced staff in the sorting centers. Please be patient. Please get in touch if its been upto a week with no delivery

Update: 03.05.2020

As we are moving through alert levels and more and more businesses are sending out parcels every day, the couriers cant handle the increased loads. Its worse than the Christmas rush. Some or most shipments are delayed by 3-7 days depending on which carrier it is

If you are in urgent need of an item please email us before purchase to get an update on the ETA.

We are at the mercy of the couriers. We are dispatching orders as we receive them but its the couriers who are struggling. Please be patient. Get in touch if your tracking doesn't change for at least 5 working days. We will get through this

 

Update: 27.04.2020

From tomorrow we will be able to ship ALL items listed. No RESTRICTIONS. All non essential businesses will be sending out items that they weren't able to during level 3 so couriers will be in high demand. Dispatch and pickup of orders will be delayed. Delivery times would be extended by an extra 1-4 days for most regions. Please don't expect overnight delivery for the next couple of days. We are trying to get as many orders through, as quick as possible

Update: 22.04.2020

Next Tuesday,  28th April, we will be moving to Level 3. We will be able to dispatch all items. Our couriers are trying to keep up with increasing demand so please expect some delays as we get closer to Tuesday

Please note that all non-essential Online businesses will send out items which weren't able to be released during level 4, on Tuesday morning.

We expect this to completely overwhelm the Courier companies - if you are going to order please do so ASAP 

Update: 31.03.2020

Recent updates to the governments' essential service providers means that regular consumers can now purchase essential goods which would enable them to safely isolate, work or study from home and stay connected to one another.

We have been approved by MBIE as an essential business therefore have permission to support essential businesses and services. We can also support people working and studying from home with essential goods to carry on 

If you need to upgrade or optimise your laptop or dekstop, that is deemed essential

Please get in touch if you are after a desktop system

Items such as computers, laptops, desktops, printers and other related accessories which would enable you to be safe and stay connected to family and work are now available to you

Computer accessories and peripherals used by people studying or working from home
Printers, ink, toner, cartridges
Headphones, webcams
Keyboards, mice, PC Components such as external hard drives, memory, SSD's
Audio and Video cables such as Ethernet and HDMI
Laptops and Monitors

It is your responsibility to only place an order if you fit within this criteria

All items purchased will be dispatched directly from Distribution Warehouses across the country

All staff in the warehouses are working within strict Ministry of Health guidelines to ensure maximum safety

All delivery will be contactless, please refer to NZ Couriers and CourierPost websites for more info

There will be some logistical delays in dispatch and delivery as number of people working will be limited

We and our suppliers have the right to refuse an order if they are deemed not essential or if excessive amounts are being purchased

Please feel free to get in touch if you are unsure about anything.